Newpearl FAQs

Install

No FAQs under this category yet.

Orders

What is your return policy?

January 09, 2025

Can I cancel or change my order after it has been placed?

June 22, 2017

How do I stay updated on NEWPEARL’s latest products and promotions?

June 02, 2017

How do I contact customer support?

May 06, 2017

Shipping

Do I have to pay for return shipping?

January 08, 2025

How can I track my order?

January 04, 2025

How long does shipping take?

January 03, 2025

Do I pay for shipping?

January 08, 2018

Purchase

What is your return policy?

January 09, 2025

Do I have to pay for return shipping?

January 08, 2025

Can I cancel or change my order after it has been placed?

June 22, 2017

Is my payment information secure?

March 13, 2017

Products

What is the Colorful Splash Ink Cushion, and how does it stand out?

January 12, 2025

How often should I replace my mattress?

May 15, 2024

How do I orient my mattress?

May 12, 2024

Does the foam smell?

March 14, 2024

How much weight can a newpearl mattress hold?

February 13, 2024

Once I take my mattress out of the box, how long does it take to expand?

January 14, 2024

What size mattresses do you make?

January 11, 2023

What makes NEWPEARL products different from other cycling accessories?

February 01, 2018

Partnerships

Do you offer partnership or wholesale opportunities?

November 13, 2018

How can I share my ideas for new products with NEWPEARL?

March 10, 2017

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FAQs

Install

Orders

What is your return policy?

Can I cancel or change my order after it has been placed?

How do I stay updated on NEWPEARL’s latest products and promotions?

How do I contact customer support?

Shipping

Do I have to pay for return shipping?

How can I track my order?

How long does shipping take?

Do I pay for shipping?

Purchase

What is your return policy?

Do I have to pay for return shipping?

Can I cancel or change my order after it has been placed?

Is my payment information secure?

Products

What is the Colorful Splash Ink Cushion, and how does it stand out?

How often should I replace my mattress?

How do I orient my mattress?

Does the foam smell?

How much weight can a newpearl mattress hold?

Once I take my mattress out of the box, how long does it take to expand?

What size mattresses do you make?

What makes NEWPEARL products different from other cycling accessories?

Partnerships

Do you offer partnership or wholesale opportunities?

How can I share my ideas for new products with NEWPEARL?

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FAQs

Install

Orders

Shipping

Purchase

Products

Partnerships

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